Thank you for trusting our brand and choosing our product
Kindly, read the following terms carefully
Exchange
* Please Note that you can exchange your items within 3 days of purchasing it.
* Items must be in their original state. (No Exceptions)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {kraneshstore@gmail.com}.
Shipping & Returns
-In Case Of Damage or Defects manufacturing problems
– The order received doesn’t match what you have ordered ( different size/ different colors/ different product)
* You have to inform us on the same day of delivery either by mail or WhatsApp or Instagram.
* if you informed us afterwards we are going to have to question if this manufactural defect or Personal Use Defect, If its a personal use defect we won’t be able to exchange or refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Sale & Offers
* Their is no Exchange or Refund During Sale or Offers.
Need help?
Contact us at {kraneshstore@gmail.com} for questions related to refunds and returns.